Return Policy

Return & Exchange Policy

At Eyes Of The Disciple, we want you to be confident in your purchase and satisfied with your experience. If something isn’t right, we’re here to help.

30-Day Return Policy

We accept returns and exchanges within 30 days of the delivery date.

Before sending any item back, please contact us directly so we can personally assist you and determine the best plan of action. We believe every situation is unique, and we want to ensure the best possible outcome for you.

📧 Contact: eyesofthedisciple@gmail.com

Eligibility for Returns

To be eligible for a return or exchange:

  • Items must be unworn, unwashed, and unused

  • Items must be in original condition, free of damage, stains, odors, or alterations

  • Original tags (if applicable) must still be attached

  • Proof of purchase is required

We reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Items

The following items are final sale and not eligible for return or exchange:

  • Clearance or sale items (unless defective)

  • Gift cards

  • Items marked “Final Sale”

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery. Include your order number and clear photos of the issue so we can resolve it as quickly as possible.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect

  • Original shipping fees are non-refundable

  • We recommend using a trackable shipping service, as we are not responsible for lost return packages

Refunds

Once your return is received and inspected:

  • Approved refunds will be issued to the original payment method

  • Please allow 5–10 business days for the refund to appear, depending on your payment provider

Exchanges

If you’re looking to exchange an item for a different size or style, please contact us first so we can check availability and guide you through the process.